Privacy Policy

Who We Are

Pino is a brand of Studio Jungbauer, a company registered in the Netherlands. We import single-grove extra virgin olive oil from the Cambareri family in Bagnara Calabra, Italy, and sell it directly to customers across the EU.

Studio Jungbauer
Het Rondeel 16-20
6219 PG Maastricht
Nederland
Email: ciao@oliopino.com

What Data We Collect

We collect only the personal data necessary to serve you well:

• Email address — when you sign up for our newsletter or place a preorder.
• Name and shipping address — when you place an order, so we can deliver your olive oil.
• Payment information — processed securely through our payment provider. We do not store your credit card details.
• Basic usage data — such as pages visited and referral source, to help us improve the website experience.

Why We Collect It

We use your data for the following purposes:

• Newsletter — to send you updates about new harvests, availability, and special offers (only with your explicit consent).
• Preorder notifications — to let you know when the next raccolta is available for preorder.
• Order processing — to fulfill your orders, process payments, and arrange delivery.
• Customer service — to respond to your questions or concerns.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Consent — for marketing communications such as our newsletter. You can withdraw your consent at any time.
• Contract performance — for processing and delivering your orders.
• Legitimate interest — for improving our website and services, and for fraud prevention.
• Legal obligation — for tax and accounting records as required by Dutch law.

Third-Party Processors

We work with a small number of trusted service providers who process data on our behalf, under strict data processing agreements:

• Vercel (San Francisco, USA) — website hosting and delivery. Data processed under EU-US Data Privacy Framework.
• Resend (USA) — transactional and marketing email delivery. Data processed under EU-US Data Privacy Framework.
• PostNL (Netherlands) — package delivery and shipment tracking.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Data Retention

• Newsletter subscribers — we keep your email address for as long as you remain subscribed. You can unsubscribe at any time.
• Order data — retained for 7 years after the transaction, as required by Dutch tax law.
• Website analytics — aggregated and anonymized, retained for up to 26 months.

Your Rights Under GDPR

As a resident of the European Union, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — ask us to correct inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data where there is no compelling reason for continued processing.
• Right to data portability — receive your data in a structured, commonly used format to transfer to another service.
• Right to restrict processing — ask us to limit how we use your data.
• Right to withdraw consent — for any processing based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

To exercise any of these rights, contact us at ciao@oliopino.com. We will respond within 30 days.

Cookies

Our website currently uses only essential cookies required for the website to function properly. We do not use advertising or tracking cookies. If this changes in the future, we will update this policy and request your consent before placing any non-essential cookies.

Contact for Data Requests

For any questions about this privacy policy or to exercise your data rights, please contact us:

Studio Jungbauer
Het Rondeel 16-20
6219 PG Maastricht
Nederland
Email: ciao@oliopino.com

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically.